M.Sc. Anika Kunz

Texte (1)

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  Complaint Management Unlocked. The effects of different variations of reactive versus proactive webcare on consumer responses and the mediating effect of customer expectations

  Katalognummer

  267580

  Fach:

  Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media

  Kategorie:

  Masterarbeit, 2013

  Preis:

  US$ 16,99