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Customer Satisfaction Survey
Seminar Paper 2002 -
Ein Vergleich des Kundenmonitor Deutschland mit dem American Customer Satisfaction Index
Research Paper (undergraduate) 2001 -
Trust and Satisfaction in Business Relationships (Hausarbeit in Deutsch)
Seminar Paper 2004 -
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Measuring Customer Satisfaction to Identify Areas of Sales
Improvements in Saturated B-2-B MarketsSeminar Paper 2008 -
Employee Satisfaction on Cruise Ships
Master's Thesis 2003 -
Jealousy and Compersion in Close Relationships
Coping Styles by Relationship TypesDiploma Thesis 2009 -
Improvement of Customer Satisfaction in Mortgage Banking
A Customer Satisfaction Audit on Commonwealth Bank of AustraliaTerm Paper (Advanced seminar) 2007 -
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Einfluss von Kundenbindung auf Mundwerbung
Seminar Paper 2007 -
Motivationsstrukturen bei Mitarbeitern in Finanzorganisationen aus dem Nonprofit- und Forprofit-Sektor in den Benelux-Ländern
Doctoral Thesis / Dissertation 2010 -
Measuring Customer Satisfaction by Applying the Approach of SERVQUAL for Quality Service Improvement in the Public Sector
Research Paper (postgraduate) 2010 -
Service Marketing Innovations - some general concepts
Term Paper 2010 -
The Measurement of Customer Satisfaction
Existing Research, Comparison of Different Methods, and Critical AppraisalResearch Paper (undergraduate) 2010 -
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Selection of CRM software for the event sector
Using the example of the German event management company XYZMaster's Thesis 2009 -
Building Customer Loyalty through Value Added Services
A Case of Telecom SectorDoctoral Thesis / Dissertation 2011 -
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Quality in Higher Education: Building Practices of Learning in the Colleges of India
Research Paper (undergraduate) 2011 -
Education Quality Impacts the Employment Generation
Research Paper (undergraduate) 2011 -
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Customer Satisfaction Measurement on the Internet
Diploma Thesis 1999 -
The Customer Satisfaction for the Medical Healthcare Facilities: A Case Study of Quality healthcare facilities in Rajasthan
Research Paper (undergraduate) 2012