Excerpt
Table of contents
1. Introduction
2. Theoretical Background
2.1. Relevant Concepts: Complaints, Directness, Politeness
2.2. Complaints in Brunei English (BrunE)
3. Methodology
3.1. Data
3.2. Data Collection Procedure
3.3. Coding Scheme
4. Results
4.1. Complaint Move Components
4.2. Level of Directness
4.3. Level of Politeness
5. Discussion
6. Conclusion
References
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- Katja Grasberger (Author), 2019, Complaining in Brunei English, Munich, GRIN Verlag, https://www.grin.com/document/497960
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