Increase of the customer satisfaction by the example of stationary food retail trade REWE


Project Report, 2017

29 Pages, Grade: 1,0


Excerpt


Content

List of figures.

List of abbreviations.

1. Introduction
1.1 Problem Statement
1.2 Objective and Approach

2. List of elements
2.1 Overview
2.2 Product
2.3 Price
2.4 Design
2.5 Service
2.6 Communication / Experience

3. Matrix of effects

4. Graph of effects

5. Network model and recommendation for action

6. Conclusion and Outlook

Appendix

References

Excerpt out of 29 pages

Details

Title
Increase of the customer satisfaction by the example of stationary food retail trade REWE
College
University of Applied Sciences Bergisch Gladbach
Grade
1,0
Author
Year
2017
Pages
29
Catalog Number
V490038
ISBN (eBook)
9783668974593
ISBN (Book)
9783668974609
Language
English
Keywords
increase, rewe
Quote paper
Pascal Limburg (Author), 2017, Increase of the customer satisfaction by the example of stationary food retail trade REWE, Munich, GRIN Verlag, https://www.grin.com/document/490038

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