Leseprobe
TABLE OF CONTENTS
DEDICATION
ACKNOWLEDGEMENT
LIST OF TABLES AND FIGURES
ABSTRACT
CHAPTER ONE: INTRODUCTION
1.1 Background of the Study
1.1.1 Operational Efficiency
1.1.2 Information and Communication Technology (ICT)
1.1.3 Role of Information and Communications Technology in Supermarkets
1.1.4 Supermarkets in Kenya
1.2 Statement of the Problem
1.3 Objectives of the study
1.4 Importance of the Study
CHAPTER TWO: LITERATURE REVIEW
2.1 Introduction
2.2 Overview of Information and Communications Technology
2.3 Operational Efficiency in Supermarkets
2.4 ICT and Operational Efficiency in Supermarkets
2.5 Summary and conceptual framework
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Research design
3.2 Target Population
3.3 Sample Design
3.4 Data collection
3.5 Data Analysis
CHAPTER FOUR: DATA ANALYSIS, RESULTS AND DISCUSSION
4.1 Introduction
4.2 Demographic Data
4.3 Extent of ICT Adoption among Supermarkets in Nairobi
4.4 The relationship between ICT usage and operational efficiency in supermarkets in Nairobi
4.5 Discussion of results
CHAPTER FIVE: CONCLUSIONS AND RECOMMENDATIONS
5.1 Conclusions
5.2 Recommendations
5.3 Limitations of the study
5.4 Suggestions for further research
REFERENCES
Appendix I: Research Questionnaire
Appendix II: List of Supermarkets in Nairobi
- Arbeit zitieren
- Josephat Mwebi (Autor:in), 2013, Information and Communications Technology and Operational Efficiency in Supermarkets in Nairobi, München, GRIN Verlag, https://www.grin.com/document/441810
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