Homepage >  Catalog >  Business economics - Miscellaneous

Customer conflict management. Differences between Germany and Spain


Seminar Paper, 2018

17 Pages, Grade: 2,0


Excerpt


Inhalt

List of figures

List of abbreviations

1 Introduction

2 Facts about Culture, Conflict Management, GLOBE Study and Hofstede’s Dimensions

3 Analysis of customer conflict management
3.1 Analization of the German and Spanish culture in the context of the GLOBE study and Hofstede’s dimensions
3.2 Impact of cultural differences on customer conflict management

4 Conclusion

Bibliography

Excerpt out of 17 pages

Details

Title
Customer conflict management. Differences between Germany and Spain
College
University of applied sciences, Munich
Grade
2,0
Author
Year
2018
Pages
17
Catalog Number
V419316
ISBN (eBook)
9783668679740
ISBN (Book)
9783668679757
File size
538 KB
Language
English
Keywords
Culture, Conflict Management, GLOBE Study, Hofstede's Dimesions, German culture, Spanish Culture, Cultural Differences
Quote paper
Simone M. Rau (Author), 2018, Customer conflict management. Differences between Germany and Spain, Munich, GRIN Verlag, https://www.grin.com/document/419316

Comments

  • No comments yet.
Look inside the ebook
Title: Customer conflict management. Differences between Germany and Spain


Similar texts


Upload papers

Your term paper / thesis:

- Publication as eBook and book
- High royalties for the sales
- Completely free - with ISBN
- It only takes five minutes
- Every paper finds readers

Publish now - it's free