Diffusion of Service Innovation. Innovation patterns of the Netflix and Uber services


Research Paper (undergraduate), 2017

30 Pages, Grade: 2,3


Excerpt


Content

Tables, figures and equations

1 Services - Theoretical background 1.1 Services – characteristics and definition 1.2 The service-dominant logic

2 Innovation – Theoretical background 2.1 Innovation term and the traditional innovation process 2.2 Approaches to innovation diffusion 2.3 Service innovation approach to innovation diffusion

3 Examples: The innovations and diffusions of Netflix and Uber

4 Conclusion

References

Appendix

Appendix I – Further explanations on the S-D logic

Appendix II – Product Life Cycle and Hype Cycle

Appendix III – The Bass Model

Appendix IV – The service innovation patterns and roles

Appendix V –Innovation dimensions vs. innovation patterns matrix

Excerpt out of 30 pages

Details

Title
Diffusion of Service Innovation. Innovation patterns of the Netflix and Uber services
College
University of Malta  (Edward de Bono Institute)
Course
Adaption and Diffusion of Innovations
Grade
2,3
Author
Year
2017
Pages
30
Catalog Number
V358172
ISBN (eBook)
9783668431843
ISBN (Book)
9783668431850
File size
7965 KB
Language
English
Keywords
Netflix, Uber, Innovationen, Innovation, Innovationmanagement, service, service innovation, pattern, capabilities
Quote paper
Felix Zappe (Author), 2017, Diffusion of Service Innovation. Innovation patterns of the Netflix and Uber services, Munich, GRIN Verlag, https://www.grin.com/document/358172

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