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Table of Contents
List of Figures and Tables
1 Introduction
2 Definitions
2.1 Verbal Communication vs. Non-Verbal Communication (NVC)
2.2 Intercultural Business Context
3 Functions of Non-Verbal Communication
4 Types of Non-Verbal Communication
4.1 Body Image
4.2 Facial Expression
4.3 Gestures
4.4 Bodily Contact
4.5 Olfactory Sensibility
4.6 Understanding of Time
5 Non-Verbal Communication in Intercultural Business Context
5.1 Saudi Arabia (Modest Clothing and Impure Left Hand)
5.2 China (Smile, Patience and Saving Face)
5.3 Japan (Poker Face and Silence)
5.4 Russia (Close Proximity and “Nyekulturny”)
5.5 Brazil (Rich in Gesture and Time Flexibility)
6 Summary and Conclusion
7 References
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- Julia Mero (Author), 2015, The Role of Non-Verbal Communication in Intercultural Business, Munich, GRIN Verlag, https://www.grin.com/document/308550
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