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1 Introduction
1.1 Purpose
2 The distribution network of VCCS
2.1 Logistic goal and strategy
2.2 Actors
2.3 Resources
2.3.1 Warehouses
2.3.2 Transportation resources
2.3.3 Goods
2.3.4 Information Technology
2.4 Activities
2.4.1 The LDC Process
2.4.2 Ongoing transformations
3 Analysis
3.1 The logistics strategy and transformation
3.2 Actors
3.2.1 Control
3.2.2 TPL providers
3.3 Resources
3.3.1 Warehouses
3.3.2 Information technology
3.4 Activities
4 Conclusions
List of references
Appendix
Appendix 1 – Interview questionnaire
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- Mohsen Shirani (Author), 2010, The Distribution Network of Volvo Cars Customer Service (VCCS), Munich, GRIN Verlag, https://www.grin.com/document/191668
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