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The Balanced Scorecard

Applied on Ericsson AB


Term Paper (Advanced seminar), 2011

21 Pages, Grade: 1,7


Excerpt


Table of Contents

1. Introduction
1.1. The Balanced Scorecard
1.1.1. The Financial Perspective
1.1.2. The Customer Perspective
1.1.3. The Internal Perspective
1.1.4. The Innovation and Human Perspective
1.2. Background Ericsson

2. Application of the Balanced Scorecard
2.1. Ericsson and the implementation of a scorecard
2.2. Financial Perspective at Ericsson
2.2.1. Strategic themes for the Financial Perspective at Ericsson
2.3. Customer Perspective at Ericsson
2.3.1. Strategic themes for the Customer Perspective
2.4. Internal Perspective at Ericsson
2.4.1. Strategic themes for the in Internal Perspective
2.5. Innovation and Human Perspective at Ericsson
2.5.1. Strategic themes for the Innovation and Human Perspective at Ericsson

3. Conclusion

4. References
4.1. Books
4.2. Articles
4.3. Reports
4.4. Internet sources

5. List of figures

6. Appendix
6.1. Explanation of terms used

Excerpt out of 21 pages

Details

Title
The Balanced Scorecard
Subtitle
Applied on Ericsson AB
College
Linnaeus University
Course
Management Accounting
Grade
1,7
Author
Year
2011
Pages
21
Catalog Number
V168541
ISBN (eBook)
9783640987382
ISBN (Book)
9783640987504
File size
570 KB
Language
English
Keywords
Management Accounting, BSC, Balance Scorecard, Balanced Scorecard, Porter, Ericsson, Ericsson AB, Financial Perspective, Customer Perspective, Markting, Value Chain, Management Accounting Information Systems, Telecommunication, vision, strategy, mission, five forces, fünf kräfte
Quote paper
Anna Lena Bischoff (Author), 2011, The Balanced Scorecard, Munich, GRIN Verlag, https://www.grin.com/document/168541

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