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Dissertation Proposal: Development of a recommendation on the implementation of IT service management on the basis of ITIL in SMEs


Term Paper, 2010

19 Pages, Grade: 1,0


Excerpt


Contents

List of Figures

List of Abbreviations

1 Introduction

2 Problem and motivation

3 Provisional titel

4 Brief Review of the related literature

5 Aims and Objectives of the research

6 Statement of the design and methodology

7 Sources and acquisition of data

8 Method of data analysis

9 Form of presentation

10 Timetable

A Proposed Outline

Declaration of Honesty

Bibliography

Excerpt out of 19 pages

Details

Title
Dissertation Proposal: Development of a recommendation on the implementation of IT service management on the basis of ITIL in SMEs
College
Prifysgol Cymru University of Wales
Course
Research Methods
Grade
1,0
Author
Year
2010
Pages
19
Catalog Number
V165739
ISBN (eBook)
9783640817108
ISBN (Book)
9783640820603
File size
1045 KB
Language
English
Keywords
Dissertation, Proposal, Master Thesis, ITIL, KMU, SME
Quote paper
Markus Groß (Author), 2010, Dissertation Proposal: Development of a recommendation on the implementation of IT service management on the basis of ITIL in SMEs, Munich, GRIN Verlag, https://www.grin.com/document/165739

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