Verkaufsgespräch

Anlage 5

(Lernerfolgskontrolle)

„ Das Verkaufsgespräch“

1. Was versteht man unter einem Verkaufsgespräch?

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2. In welche Phasen gliedert sich das Verkaufsgespräch? Nennen Sie auch die einzelnen Ziele.

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3. Welche positiven Impulse können Sie bereits beim ersten Kontakt mit Ihrem Kunden setzen? Nennen Sie 5 Beispiele.

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